IQ Messenger Medical is a medically certified alarm platform specifically for healthcare. This means that our design, maintenance, and support meet stringent medical requirements, ensuring the platform can be reliably deployed in critical situations. As a Class IIb product, IQ Messenger Medical meets the same strict safety requirements as much medical equipment that emits primary alarms.
Proven uptime of 99.99% and 24/7 monitoring of the alarm chain.
Our certification simplifies procurement and integration.
Design, development, and maintenance are demonstrable and traceable according to standard EN 62304.
The CE marking confirms that IQ Messenger Medical complies with the strict requirements of European legislation for medical devices. The product, development processes, and quality management system have been assessed for safety, risk management, and clinical effectiveness by an independent (Notified Body: 1639), which conducts both announced and unannounced audits.
IQ Messenger's business operations comply with the requirements of standards ISO 27001, ISO 13485, and NEN 7510. Furthermore, the requirements of NEN 2575 are also part of our product life cycle.
Our certifications
Our certifications
Our certifications
What is it?
IQ Messenger Medical is CE marked as a Class IIb medical device under the Medical Device Regulation (MDR) (EU) 2017/745. The MDR certification of IQ Messenger Medical covers the complete clinical communication and alarm management workflow, from alarm input to SmartApp output.
To obtain this certification, the product, quality management system, and development and risk management processes were independently assessed by SGS Notified Body (1639) for, among other things, safety, risk management, clinical performance, and compliance with MDR requirements.
IQ Messenger Medical has successfully completed the transition from the Medical Device Directive (MDD) to the Medical Device Regulation (MDR). The MDR imposes significantly stricter requirements on medical device manufacturers in areas such as risk management, clinical evaluation, cybersecurity, quality management, and post-market surveillance.
What does it mean for healthcare?
With IQ Messenger Medical, you choose a platform that complies with the stringent European requirements applicable to medical devices that play a critical role in healthcare processes. Compliance with these requirements is periodically verified by an independent Notified Body through both announced and unannounced audits.
This provides healthcare organizations with confidence that critical alarms and clinical workflows are supported by a solution that has been developed, validated, and maintained in accordance with stringent quality, safety, and risk management requirements.
Our certifications
Our certifications
What is it?
Requirements for safe and reliable evacuation systems in buildings.
What does it mean?
IQ Messenger supports evacuation communication, enabling fast, automatic, and reliable evacuation during a disaster. As such, IQ Messenger fits into the fully certified chain according to NEN 2575.
Our certifications
Our certifications
What is it?
International standard for A quality management system (QMS) for companies that develop, market, and maintain medical devices. IQ Messenger is audited annually to verify that all mandatory processes are accurate and followed. This includes staff training, complaint handling, product development, and improvement processes.
What does it mean for healthcare?
IQ Messenger not only brings a safe and effective product to market, but the entire organization is focused on the continuous improvement of the safety of the entire product life cycle through targeted monitoring and evaluation.
What is it?
International standard for an Information Security Management System (ISMS), in which business processes are defined for the safe and responsible handling of data, information, and ICT.
What does it mean for healthcare?
IQ Messenger operates according to approved processes to protect customer data, patient data, business data, and data flows as effectively as possible against data loss, corruption, and theft. These processes are audited annually by an accredited body.
What is it?
The Dutch standard for privacy and data protection in healthcare. Based on ISO 27001, with additional requirements for healthcare and the handling of patient and healthcare data.
What does it mean for healthcare?
IQ Messenger complies with national regulations regarding the safe handling of patient data – essential in any EHR or alerting process. The IQ Messenger Medical product can also be safely implemented within organizations that comply with NEN 7510.
What is it?
Quality mark for parties in personal alarm systems.
What does it mean for healthcare?
You choose a platform that is part of a controlled, reliable alarm chain – from notification to follow-up.
What is it?
European regulations govern how, when, and why companies and organizations may collect and process personal data , and how this data must be protected technically and procedurally. The GDPR also grants individuals rights regarding their own data. IQ Messenger complies with the requirements of the GDPR.
What does it mean for healthcare?
To process your data, IQ Messenger follows security measures that comply with privacy legislation. The processing of personal data within the IQ Messenger platform is also legally covered by this.
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