QA/RA Manager

Make a Difference in Critical Environments – Join Our Team as QA/RA Manager at IQ Messenger

At IQ Messenger, we develop technology that protects lives. Our software solutions connect healthcare and industrial systems, enabling organizations to respond faster and more effectively in critical situations. Operating in a highly regulated environment, we are committed to the highest standards of quality and information security.

To support our growing team, we are looking for an experienced QA/RA Manager who will take the lead in ensuring compliance, managing risk, and safeguarding quality across the organization.

What will you do?

As QA/RA Manager, you ensure compliance with our Quality Management System (QMS), Information Security Management System (ISMS), and product conformity with applicable laws and regulations. You will work closely with senior management, development, support teams, and external stakeholders.

Your key responsibilities include:

• Advising on regulatory and quality aspects during product development.

• Assessing product risks, design documentation, and information security risks.

• Approving and following up on CAPAs, complaints, and incident reports; escalating to the CEO when necessary.

• Promoting awareness of quality and information security throughout the organization.

• Onboarding new employees regarding QMS and ISMS.

• Ensuring regulatory and normative compliance for medical devices in the intended markets.

• Maintaining communication with authorities regarding product approvals and security incidents.

• Preparing vigilance reports and reporting information security incidents.

• Planning and hosting internal and external audits.

• Drafting reports such as audit findings, management reviews, and compliance documentation.

• Advising on significant changes based on their impact on products and information security.

You will report directly to the CEO.

What do you bring?

• Bachelor’s or Master’s degree (preferably in a technical or medical field).

• At least 2 years of experience in QA/RA within medical devices or highly regulated software environments.

• In-depth knowledge of EU MDR, GDPR, and relevant standards such as ISO 13485, ISO 14971, IEC 62304, IEC 62366-1, ISO 27001, and NEN 7510.

• Experience with audits, including notified body visits and certification processes.

• Excellent English writing skills, especially in regulatory documentation.

• Strong project management skills; independent and structured working style.

What do we offer?

• Work in an innovative scale-up with international clients and societal impact.

• A high level of responsibility and the freedom to elevate internal processes.

• Collaboration with passionate colleagues in an informal and open culture.

• Flexible working hours and hybrid work options.

• Competitive salary and attractive secondary benefits.

About IQ Messenger

IQ Messenger provides a vendor-neutral alarm platform that optimizes communication in critical environments. Think hospitals, psychiatric institutions, high-risk industries, and government organizations. Our software integrates with hundreds of medical and security systems. Safety, speed, and reliability are at the core of everything we do.

Interested?

Apply now to become our new QA/RA Manager and make a difference at IQ Messenger

 

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