Alarm fatigue reduction

The IQ Messenger platform helps healthcare organisations to greatly reduce the number of alarms, distribute them, make them more recognisable and mark them with the right priority. We do this with our alarm fatigue solutions.

What is alarm fatigue?

Alarm fatigue occurs when healthcare professionals are exposed to an excess of alarms in a healthcare setting such as an ICU in a hospital or SCU in a nursing home. Often a large part consists of irrelevant alarms. A flood of alarm notifications causes stress and irritation. It reduces productivity and alertness of the healthcare professional, resulting in risks for the patient and downtime of the nurse.

To ensure that alarm notifications are not missed, they are accompanied by an acoustic signal. Various studies were conducted into this topic. Alarm fatigue should be classed as a serious problem. That is why we created alarm fatigue solutions.

5 alarm fatigue solutions

1. Alarm filtering
By filtering alarms you can significantly reduce the amount of notifications. The IQ Messenger platform has extensive filter functions whereby the healthcare organization can determine which alarms they want to receive. Of course, this filtering can be adjusted per device or department, giving a central role to the work process.

2. Combining alarms
Alarms can also be combined, reducing the number of false alarms. This means that repeated alarms are clustered together into one alarm notification.

3. Apply alarm differentiation
Prioritize the alarms so that the alarm with the highest priority is at the top of the list and further differentiate the alarm message using colors, sounds and icons. All this is possible with the SmartApp. With this functionality, the nurse can determine how to respond with one look at the smartphone.

4. Activate the silent mode on medical equipment
There is a lot of noise in hospitals; the noise from medical equipment is therefore a major contributing factor to alarm fatigue. Many medical equipment has the ability to be silent. By silent we mean that the acoustic signaling of the source device (usually a medical device such as a monitor, infusion pump or ventilator) is switched off. The alarms are still visible on the source device. IQ Messenger can deliver the notifications to a device or smartphone of your choice through a monitored link according to CDAS (distributed alarm system with alarm message confirmation IEC 80001).

5. Send alarms to the right employee
In many cases, the alarms are sent to a group of nurses. Each alarm must be reviewed to determine who should take action next. By assigning the alarms to the right person, you prevent all nurses from receiving all (irrelevant) alarms.

For example, technical alarms are assigned to someone from the technical department and service calls are forwarded to volunteers. With the simple graphical alarm assignment application (GEA) you can easily assign the right alarms to the right person. Only the desired alarms are forwarded to the assigned nurse or other employee.

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