The EFM is in continuous development and is made available to all users. This avoids customisation and allows all users to benefit from the evolution of the IQ Messenger platform. Business logic is regularly added for smarter and more efficient event flows.
For example, for each alarm you can set with which colour, icon, sound, volume, priority a notification should be sent, which date and time profiles should be followed, how many and how quickly users should be accepted and to which employees should be escalated if no (timely) response is received. Of course, all alarms and interactions are logged down to the millisecond and this data can be viewed by means of reports or exports.