Nurse call systems

Nurse call systems

IQ Messenger offers integrations with dozens of nurse call systems. All nurse call alerts can be filtered and sent to the appropriate employee.

IQ Messenger functions entirely as an alarm server and the classic nurse call system only transmits messages. Reports of other (medical) equipment in the room or building are also distributed by IQ Messenger. Nurse call manufacturers’ alarm servers are no longer a restriction for alarm handling and alarm allocation.

• Technical alerts directly as a ticket in TOPdesk
• Filtering on all possible call types
• “Conditions” to reduce multiple alarms to a single alarm
• Permanent heartbeat with the nurse call system

Care professionals have the ability to handle alarm notification on pagers, DECT handsets, voWiFi devices, IQ Messenger SmartApp or the Graphical Floor Plan.

Depending on the device:

• Alarm notifications can be accepted or rejected
• Real-time EHR information about the patient or client
• Speak-listen connection to the patient’s room unit
• Viewing camera images from a camera in the room

Nurse call systems with bi-directional functionality are controlled directly by the nurse upon acceptance of an alarm notification.

• To reassure a client or patient that a healthcare professional is on the way
• Changing the status of the nurse call system
• Set nurse call system to “present” in the event of a medical alarm
• Stop the alarm flow for other healthcare professionals upon adjustment
• Automatically recognise that a healthcare professional is present in the room