Erasmus MC

Products and services

Safe medical alarms


Elderly care, Hospital



IQ Messenger improves clinical workflows at the new neonatal intensive care unit of the Erasmus MC Sophia Children’s Hospital

Our CEO Paul Vos was present at the festive opening of this new unit. Department head Prof. Dr. Irwin Reiss is clearly committed to improving the clinical workflow, reducing alarm fatigue, optimize the use of silent alarms, improve patient safety and gathering relevant data for research purposes.

The combination of both ward and separate boxes/rooms prepares the nurses for the future migration to single rooms. Alarms are now exchanged with the SmartApp on a healthcare suitable smart device. In this current first phase, alarm prioritisation is applied which ensures that alarms with priority are at the top of the list. This functionality contributes to better alarm management and the reduction of alarm fatigue.

The IQ Messenger software provides complete end-to-end supervision and is CE medical class IIb certified. Therefore IQ Messenger can be safely used for critical care environments.

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