IQ Messenger can exchange informative and non-critical messages from all connected systems with Microsoft Teams users. Examples of non-critical messages that are exchanged with Teams users are technical reports and service calls. Moreover, you can trigger any alarm flow from Teams quickly and easily.
Priorities and additional information can be added to the Teams message per alarm. Teams users can accept and refuse messages, so messages can be escalated when there is no response, and a user’s activity and attendance status will also be included in the message delivery. This very powerful and bi-directional Teams integration is available generically.